Answers to the most common questions about our products, services, and partnership options.
We supply a comprehensive range including trauma implants (screws, plates, nails), spinal systems, hip and knee prostheses, arthroscopy instruments, maxillofacial plates, medical consumables, and orthotic products. All products are CE marked and ISO 13485 certified.
Yes, all products we supply are CE marked and manufactured under ISO 13485 certified quality management systems. We can provide certification documentation on request.
Yes, we provide technical support and product training for surgical teams. Our team can assist with product selection guidance and usage demonstrations.
You can place an order by contacting us via WhatsApp, email, or phone. Our team will confirm availability, provide pricing, and arrange delivery.
We deliver across Uganda, including Kampala, Gulu, Mbarara, Jinja, and all major towns. Delivery times vary by location.
Kampala deliveries typically take 1-2 business days. Upcountry deliveries take 3-5 business days depending on location and product availability.
Yes, detailed product specifications, technical data sheets, and catalogues are available on request. Contact us with your specific requirements.
We understand surgical urgency. Contact us via WhatsApp for emergency orders and we will do our best to expedite delivery.
Contact us to discuss partnership options. We work with hospitals, clinics, and surgical centres across Uganda on both regular supply and tender-based procurement.
Credit terms may be available for established partners. Contact us to discuss payment options suitable for your facility.
